Welcome to ingramwhit.com (“Website”). These Terms of Service (“Terms”) outline the rules and regulations for your use of the Website and the services provided by Ingram Whit, including the purchase of our products such as cat trees and accessories. By accessing or using the Website, you agree to these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, please do not use our Website.

For any inquiries, please contact us at serviceteam@ingramwhit.com.

1. Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms. These Terms apply to all visitors, users, and customers who access or use the Website. Ingram Whit reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Continued use of the Website following any modifications signifies your acceptance of the new Terms.

2. Eligibility

By using this Website, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may use the Website only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

3. Account Registration

To make a purchase or access certain features of the Website, you may be required to create an account. When registering an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately at serviceteam@ingramwhit.com.

Ingram Whit reserves the right to terminate or suspend your account at any time, without notice, if we determine that you have violated these Terms.

4. Product Information and Availability

Ingram Whit strives to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee that the product information is completely free from errors, omissions, or inaccuracies. In the event that a product is listed with incorrect information due to typographical errors or technical issues, we reserve the right to correct any such errors and to update product details accordingly.

All products are subject to availability, and we cannot guarantee that any particular item will be in stock at the time of your order. We reserve the right to limit the quantities of any products we offer and to discontinue products at any time without notice.

5. Pricing and Payments

All prices listed on the Website are in U.S. dollars unless otherwise stated. Prices are subject to change without notice. The price of the product does not include shipping charges, taxes, duties, or other fees that may apply to your order. These additional costs will be displayed during the checkout process.

Payment for products must be made through the payment methods available on the Website, such as credit cards, debit cards, or other online payment options. By placing an order, you authorize Ingram Whit to charge the full amount to your selected payment method.

6. Shipping and Delivery

We offer shipping to various locations, and delivery times may vary based on your shipping address and the availability of the products ordered. For detailed information on our shipping policies, including estimated delivery times, shipping fees, and international shipping options, please refer to our Shipping and Return Policy.

Ingram Whit is not responsible for any delays in shipping caused by external factors such as customs clearance, weather conditions, or carrier-related issues.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible to return or exchange the product within a specified period. For detailed information about our return and exchange process, including eligibility requirements, return shipping costs, and the refund process, please refer to our Return and Exchange Policy.

8. Intellectual Property Rights

The content on this Website, including but not limited to text, graphics, logos, images, and product descriptions, is the intellectual property of Ingram Whit or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or display any part of the Website’s content without the prior written consent of Ingram Whit.

Any use of the Website’s content for commercial purposes, including the reproduction of product images or descriptions, is strictly prohibited unless expressly permitted by us.

9. User Conduct

By using the Website, you agree to:

• Use the Website only for lawful purposes and in accordance with these Terms.
• Not engage in any activity that interferes with or disrupts the proper functioning of the Website.
• Not upload or transmit any harmful or malicious content, such as viruses, malware, or any content that infringes on the rights of others.
• Not engage in any fraudulent, abusive, or deceptive practices while using the Website.

Ingram Whit reserves the right to suspend or terminate your access to the Website if we determine that you have violated these Terms or engaged in any prohibited activities.

10. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by Ingram Whit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party websites. By using the Website, you acknowledge that Ingram Whit is not responsible for any damages or losses caused by your interaction with third-party websites.

11. Disclaimer of Warranties

Ingram Whit provides the Website and its content on an “as-is” and “as available” basis without any warranties of any kind, express or implied. We make no warranties or representations about the accuracy, reliability, or completeness of the Website’s content or the products offered for sale. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Ingram Whit shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products purchased through the Website. This includes, but is not limited to, loss of data, profits, or business, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your use of the Website or the purchase of our products shall not exceed the amount you paid for the products.

13. Contact Us

If you have any questions about these Terms or need assistance, please contact our support team at serviceteam@ingramwhit.com. We are here to help with any concerns or inquiries you may have.

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.